Auckland International Airport Departure Experience

Completion date
Sector
Commercial

With more than 10 million passengers using the international terminal each year, passenger experience was at the heart of design for Auckland Airport Departure Experience. The underpinning design narrative, developed with mana whenua, “A New Zealand Journey from the Sea to the Sky”, creates a language that expresses a sense of place and inspires spaces that reflect the uniqueness of New Zealand.

Sustainability and minimising passenger disruption and allowing for expansion were all part of Auckland Airport’s vision for creating an ‘airport of the future.’

This project delivers 35,000m² of new and renovated building floorplate/envelope. The complex insertions are interwoven within the existing fabric of the original 1977 building and the multiple subsequent transmutations.

Rather than demolishing and rebuilding part of the existing concrete floor, a heavy-duty laminated timber flooring system was used to raise the floor level by 1700mm. This sustainability triumph, reduced energy output, waste, airport disruption and minimised the load on the old structure. The strategic planning of the main floor plate, new structural grid and two major plantrooms on levels 2 and 3 are designed to allow for future terminal development.

The upgraded international departure area comprises three distinct districts: a reconfigured landside farewell area, a new emigration hall, and a new retail hub and passenger lounge.

Mana whenua narratives are integrated in the fabric of the design. Jasmax worked in collaboration with Gensler and internationally renowned artist, Dr. Johnson Witehira – Tamahaki (Ngāti Hinekura), Ngā Puhi (Ngai-tū-te-auru), Ngāti Haua and New Zealand European descent – who led the iwi engagement.

The Farewell portal engages passengers with a digital waterscape backdrop. Passing into this body of water travellers enter the Departure Preparation Area where, in the ceiling, is a silhouette of Waka floating above directing the traveller toward the security area. The back wall is constructed of sustainably sourced Rimu ‘paddles’ integrated with contemporary carvings developed with local artists and Iwi telling a story of marine navigation.

Security and Recompose is the transition point between the water and land. Finishes and furniture emulate tide pools, rocks and canoes, creating a calming experience for passengers in a typically high stress space. A continuation of intuitive wayfinding tools such as lighting and swirling Kahawai lead the passenger forward.

The double height ‘Dwell’ lounge doubled the passenger dwell area, increasing the retail and processsing area from 6,000 to 12,000 square metres. A 50m long-span roof unites four separate existing structures serving as a transition from land to sky. The ceiling reflects the swirling clouds of Aotearoa combined with a large “Sun Shower” and a flock of migrating Godwits. These sculptural birds carry a message of international travel, though the passengers are departing New Zealand, they will hopefully return just as the Godwits do every year.

Another part of the Airport works is the fitout for the The Collection Point, a luxury destination for the collection of pre-purchased duty free prior to departure. In 2016 Jasmax completed the Auckland Airport Baggage Claim.

Awards

  • Property Council NZ 2019 - Merit Tourism and Leisure Property Award
  • NZIA Auckland Awards 2019 - Commercial Award Winner
  • 2019 Airport Food and Beverage Awards - Global Airport Food & Beverage Offer of the Year

Other team members

Rula Alatia Registered Architect - Associate Principal Auckland
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Andy Anderson Principal Auckland
Phone+64 9 366 9621 Mobile+64 21 656 516 Save Contact
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Elsa Benjamin Senior Architect - Senior Associate Auckland
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Chad Bishop Registered Architect Auckland
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Ali Fuad Registered Architect - Associate Principal Auckland
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Maja Gibowicz Registered Architect (UK) - Associate Auckland
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Adam Hunt Architectural Graduate Auckland
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Eric Jung Architectural Graduate Auckland
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Sarah Kirk Interior Designer - Associate Auckland
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Fruzsina Korosy Architectural Graduate - Associate
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Brad Middleton BIM Lead - Senior Associate Auckland
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Nick Moyes Principal Auckland
Phone+64 9 376 0414 Mobile+64 21 520 736 Save Contact
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Michael Parkin Registered Architect Auckland
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Tessa Pawson Senior Interior Designer - Senior Associate Auckland
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David Pugh Principal Auckland, Wellington
Phone+64 9 281 7031 Mobile+64 21 178 5140 Save Contact
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Ryan Simpson Architectural Technician - Associate Auckland
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Stephen Thurman Registered Architect - Associate Principal Auckland
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Rowan Turkington Registered Architect - Senior Associate Auckland
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